Have a Reservation?

Already have a reservation? Find your reservation details with your email address and reservation number.

Example: jane@domain.com

and

Number up to 10 digits is required.

Need Help?

We’re here to assist you in any way you need. Check out our FAQs for more information about the reservation process.

  • Do I need a reservation?
    • While reservations aren't required, we strongly recommend making one, especially during peak travel times like holidays. A reservation guarantees your space at our facility.

  • How do I make a reservation?
    • Our Reservations & Rates feature makes this easy! Simply log in to your Account at www.thefastpark.com and enter your airport, check-in date/time and check-out date/time. You will then follow the prompts to complete your reservation.

  • How do I cancel a reservation?
    • If you are a Rewards Member, log in to your Rewards Account and find your upcoming reservation on your dashboard. If you are not a Rewards member, please contact our Relax for Rewards Representatives at 1-877-806-7275 (PARK) or rfrteam@thefastpark.com; Monday through Friday from 9 a.m. to 4 p.m. Please note, non-Rewards members cannot be credited their reservation fee regardless of cancellation date/time.

  • The system is indicating reservations aren't available. What does that mean?
    • This likely means we are completely sold out. You can always call the morning of your travels to inquire if we have a space.

  • Do I need to present my reservation upon entrance?
    • Yes, we ask that all of our customers present their reservation upon entrance. This is especially important during peak travel season. Having your reservation available on your phone or a print-out will allow our Guest Ambassador to get you into the facility quickly. If you are a Rewards member and you were logged in when you made your reservation, your Rewards Card QR code will be on the reservation, speeding your entry process.

  • How do I use an offer code for my reservation?
    • Begin the reservation process as usual by entering your check-in and check-out date/time. After you proceed to payment, you will see an Offer Code field. Enter your Offer Code and your reservation fee will be deducted as appropriate.

  • I stayed longer than my reservation, is this an issue?
    • We understand the unpredictability of travel and we are flexible. Rest assured, your car will be ready and waiting for you when you return.

  • Do I pay for my entire trip as part of my reservation?
    • No. To make things as easy as possible, we only charge a reservation fee, which allows us to reserve accommodations for you. Your actual parking fees will be calculated and due upon check-out at the facility.